Shipping policy
Thank you for shopping with SHENYORK LLC at https://shenyork.com. We are committed to delivering your order quickly and safely.
🌍 Shipping Locations
We currently ship to:
- United States
- United Kingdom
- Canada
- Australia
- Europe
- Selected international countries
If your country is not listed, please contact us before placing an order.
⏱️ Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
After processing, your order will be shipped.
📦 Shipping Time
Estimated delivery times:
- 🇺🇸 United States: 5–10 business days
- 🇬🇧 UK / 🇨🇦 Canada / 🇦🇺 Australia: 7–12 business days
- 🌍 International: 7–15 business days
⏳ Delivery times may vary due to high demand, customs, or courier delays.
💲 Shipping Cost
- We offer Free Shipping on most orders
- Some items may have calculated shipping fees at checkout
🔎 Order Tracking
- Once your order is shipped, you will receive a tracking number via email
- Tracking updates may take 2–5 days to appear
📦 Split Shipments
In some cases, your order may be shipped in multiple packages depending on product availability.
⚠️ Delays
We are not responsible for delays caused by:
- Customs clearance
- Shipping carriers
- Incorrect shipping information provided
❗ Incorrect Address
Please ensure your shipping address is correct.
- If incorrect details are provided, we are not responsible for lost packages
- Contact us within 12 hours to update your address
📭 Lost or Stolen Packages
If your package is marked as delivered but not received:
- Contact your local courier first
- Then contact us for assistance
We are not responsible for stolen packages, but we will do our best to help.
📩 Contact Us
For any shipping-related questions:
Website: https://shenyork.com
Email: support@shenyork.com
Business Name: SHENYORK LLC